With the public unveiling of OpenAI’s ChatGPT last year, the realm of generative AI has undergone a remarkable transformation, shifting from obscurity to prominence. …
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Written by Chetna Anand Sr. Manager, Marketing at Chazey Partners Changing market dynamics and the disruption of business processes have imposed several challenges on …
Written by Chetna Anand Sr. Manager, Marketing at Chazey Partners Retail will exist but at the same time, it’s under a lot of pressure. …
by Kris: RPA (Robotic Process Automation) is a software technology that allows for the automation of business processes by interacting with business software applications …
by Esteban, Chuy & Alejandro: “Pregunte a los expertos” es una sesión interactiva especialmente diseñada para la comunidad de Centros de Servicios Compartidos en …
By Chuy & Torston: Being Tax Compliant E-Invoicing legislation is widespread in Latin America to try and improve fiscal control and reduce tax evasion. A …
By Chuy & Torston: Work with the Bots, not work FOR the Bots Since Robotic Process Automation (RPA) first emerged in service delivery operations, it continues …
By Chuy & Torston: Organizations want to increase their digital automation capabilities. Most do this by selecting certain business process to automate. Some, look to spread …
By Phil Searle, CEO and Founder, Chazey Partners Let There Be Light As in many other sectors, Robotic Process Automation (RPA) is being leveraged …
By Phil Searle, CEO and Founder, Chazey Partners Global Business Services is an extension of functional Shared Services and Outsourcing Service Delivery models. It provides …
Para entender esta importancia primero se debe aclarar el concepto de Centro de Servicios Compartidos y Change Management Un Centro de Servicios Compartidos es …
By Esteban Carril, Principal, Latin America, Chazey Partners En estos tiempos sin precedentes, sería raro pensar en una organización de Finanzas que no se …
By Jim Jameson, RPA Delivery Manager, Chazey Partners So, you’ve started your automation journey and things have been running smoothly. Leadership is thrilled with …
By Emer O’Kelly, Regional Director of Europe, Chazey Partners The Finance operating model is evolving at a faster pace than ever before, supported by …
Los modelos de Servicios Compartidos y GBS han sido muy exitosos en América Latina en los últimos 20 años y su adopción ha crecido …
By Jim Jameson, RPA Delivery Manager, Chazey Partners If you are confused between the terms, “RPA Proof of Concept (PoC)” and “RPA Pilot”, you …
By Chuy Michel, Global Head of RPA, Chazey Partners and Jim Jameson, RPA Delivery Manager, Chazey Partners It is a common tendency for organizations …
By Phil Searle, CEO & Founder of Chazey Partners “With Global Business Services (GBS) popularity at an all-time high, is GBS truly the Holy …
After a successful RPA pilot, many organizations struggle to define a path forward. Establishing an RPA/IA Center of Excellence can help you formulate what level …
The Evolution Journey, the Impact of COVID-19, Automation and Digitalization, Virtual Shared Services, Future of Work, Next Generation … Where Are We Now? 2020 …
[Note: this blog is an expanded commentary to that which can be found in SSON’s report “The State of Shared Services & Outsourcing Industry …