What Is Intelligent Automation (IA)?
Intelligent Automation (IA) is an emerging set of new technologies that combines fundamental process redesign with advanced automation techniques utilizing robotic process automation, machine learning, natural language processing, and artificial intelligence. It is a suite of business-process improvements and next-generation tools that assists the knowledge worker by removing repetitive, replicable, and routine tasks. And it can radically improve customer journeys by simplifying interactions and speeding up processes.
What Is Robotic Process Automation (RPA)?
Robotic Process Automation or RPA means the application of technology that enables computer software to partially or fully automate human activities that are manual, repetitive and rules based. The frequently used term ‘robot’ is slightly misleading…in simplest terms, RPA is automation software, not shiny robots. RPA Software can mimic or fully automate routine, rules-based tasks normally performed by humans when interacting with systems and processes. Bots interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Bots transact in any IT application or website in the same way a human would, click by click, once “trained” on what steps to follow.
Download Chazey Partners RPA Booklet to learn more about Robotic Process Automation.
Implementing Robotic Process Automation
Like with other transformations, business leaders should adopt a structured framework with clear, tangible benefits and correctly defined expectations before embarking on an RPA journey. There is a critical need for a comprehensive approach that entails business strategies and multi-disciplinary governance between all relevant business functions. Implementation should be part of a comprehensive strategy, with proper planning, engagement with key stakeholders, and clear management of change and resources – all supported by new operating models and frameworks to function optimally.
Chazey’s RPA Software Partners
Our experienced RPA experts can help assess, design and build robots on multiple tools while training your team on how to monitor, maintain and prioritize future bots. We have certified implementation with multiple leading software providers including the following software companies:
What Can We Do for You?
End-to-End Robotic Process Automation Implementation
With all sound propositions, business leaders are advised to develop a structured framework as the building blocks with clear, tangible benefits and correctly defined expectations before implementing Robotic Process Automation initiatives…
RPA Assessment & Process Suitability
The goal of Process Review Mapping and Assessment, is to evaluate the extent of activities suitable for automation and document the end-to-end processes in sufficient detail to build an RPA pilot. As part of this Robotic Process Automation Assessment, we consider what other transformation opportunities are available for eliminating, simplifying and standardizing before, in lieu of or in addition to automating…
RPA Business Case & Automation Roadmap
RPA programs are characterized by rapid Return on Investment (ROI), especially after the initial launch, once stakeholder engagement and education begin to drive a robust pipeline of additional RPA projects. It is essential to develop an RPA Business Case to define your RPA vision and objectives, quantify and estimate expected costs, savings, value, ROI and timelines…
Proof of Concept
Following the Assessment and Business case phases, we build and implement the pilot robot(s), delivering capabilities in successive iterations to facilitate testing, troubleshooting and change management activities. We monitor, measure and report the outcomes and results of the POCs / pilots to ensure that the automation is achieving the expected benefits…
Building An RPA Center of Excellence (CoE) & An Operating Model
The RPA journey is best viewed strategically versus tactically. Most companies establish a Center of Excellence (CoE) to oversee the RPA project pipeline, project prioritization, solution development, project delivery, training, standards, governance, business sponsorship, engagement, and value realization. At Chazey, we recommend building your own RPA and automation expertise internally…
Six Steps Bots Development
For the development of each robot, Chazey Partners will follow our proven and tested 6-step approach. We work with an identified subject matter expert (SME) to ensure all steps are adequately and appropriately documented for developing each automation. We will then deliver the automation capabilities in successive iterations to facilitate testing, troubleshooting and change management activities……
- 7 steps to successfully deploying RPA in your enterprise
- Intelligent Automation Process Selection 101
- Four best practices for your Intelligent Automation journey
- RPA is potentially a game changer but …
- How to determine if & when your IA initiatives might be ready for a Center of Expertise
- Build an RPA Strategy for Your SSO Operations
Chazey Partners was listed by CIOReview magazine as one of the 20 most promising Robotic solution providers of 2018.
Best practice and experience supports the assertion that implementing a well-planned RPA/IA Center of Excellence (CoE) will help drive digital transformation. But what exactly is an RPA/IA CoE? When should an organization start evaluating the need to establish one? And how does one go about implementing it?