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Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), will be co-hosting a half-day executive forum on Robotic Process Automation (RPA) with Standards and Partners (SnP), a boutique consulting firm in Turkey.  The forum is taking place on April 26^th in Fairmont Quasar Hotel in Istanbul.  Phil Searle, CEO & Founder, and Craig Ackerman, Global Head of RPA at Chazey Partners, will share insights into the impact of automation, robotics and digital workforce on business, and provide details on how to rapidly launch, grow and scale RPA for competitive advantage.

RPA is a software solution, commonly referred to as “bots”, which mimic or automate tasks normally performed by humans interacting with data between systems. As organizations continuously to strive to achieve greater efficiencies and more streamlined, RPA has become the latest proposition to promise a quantum advance for business processes particularly for Shared Services.  In Turkey, RPA is in an infancy stage.  However, organizations have been exposed to concepts through global business units or partners, though they are yet to make large strides towards implementing at the local level.

This executive forum will offer executives in Turkey an unrivaled opportunity to understand how to kick-start a RPA initiative, and explore a high-level strategy to empower business through Intelligent Automation. Chazey Partners and SnP will also be charting a one-to-one consultation course at the forum for the organizations in Turkey who are exploring RPA solutions.

“As with any change, implementing RPA still needs proper planning, engagement  with  key  stakeholders,  clear  management  of  change  and  human resources, all supported by new operating models and frameworks in order to function optimally”, said Craig Ackerman of Chazey Partners, “With more than a decade of experience in implementing and optimizing shared services operations via technology enablement around the world for leading global enterprises, we understand the levers that need to be pulled to not only successfully deploy RPA, but also ensure it’s delivering meaningful business impact”.

In addition to the RPA service, Chazey Partners has been very active in Turkish market, helping organizations to deliver business transformation projects to achieve greater performance.  One of its client in Turkey is Coca-Cola İçecek (CCI) where Chazey was engaged twice by CCI to deliver its Finance Transformation project.

For more information on this RPA forum in Istanbul, click the event page.

Robotic Process Automation (RPA) is drastically transforming the modern workplace.  Early adopters have achieved significant cost and time savings through the successful implementation of ‘bots’ to support, supplement and replace ‘human’ activity.  This complimentary executive forum offers you an unrivaled opportunity to understand how to kick-start your RPA initiative, and explore a high-level strategy to empower your business through Intelligent Automation.

Agenda

09:00 – 10:00    Arrival & Registration & Breakfast

10:00 – 10:15    Welcome & Opening note

Murat Yılmazsoy, CEO & Founder, Standards and Partners

10:15 – 10:45    The rise of automation, robotics and digital workforce: Empowering your business processes with Robotic Process Automation

Phil Searle, CEO & Founder, Chazey Partners

10:45 – 11:45    Robotic Process Automation (RPA): How to rapidly launch, grow and scale RPA for competitive advantage

Craig Ackerman, Global Head of RPA, Chazey Partners

11:45 – 12:30    Interactive Panel Discussions – Discussing all aspects of RPA implementation: Assessing, Piloting, Implementing and Scaling

12:30 – 13:00    Coffee / Tea & Networking

Location

Fairmont Quasar Hotel, Istanbul, Turkey

Click here for the location map

Registration

Please RSVP

If you have any questions relating to the event, please contact sarahye@chazeypartners.com

The Shared Services & Outsourcing Week North America is considered as THE world’s largest and longest running event for Shared Services, Outsourcing, Transformation & GBS professionals.  Chazey Partners is proud to be a partner and sponsor of the event this year again.

We will be leading a two-hour long workshop which offers you strategic approaches, actionable tips, interactive discussions and recent case studies.

Workshpo H: 10:45 AM – 12:45 PM, March 20, Tuesday

How To Determine If & When Your IA Initiatives Might Be Ready For A Center Of Excellence (COE)

There is certainly a lot of value in establishing a CoE for organizations with robust IA initiatives.  However, how do you determine if your organization’s IA program is in need of a CoE – now or in the future? In this session, we will discuss such matters as:

• Assessing your IA program’s envisioned short and long-term objectives
• Evaluating your IA program’s scope, human capital and IT infrastructure capabilities – where it is now and where it may be in the future
• Regulations your organizations must keep top of mind – and if a CoE would assist with managing these matters
• Governance, PR, media relations & marketing

Presenters:

• Phil Searle, Founder & CEO, Chazey Partners
• Robert Towle, COO, Chazey Partners
• Craig Ackerman, Head of the Global RPA Practice, Chazey Partners

For more details about the event, please visit the event website

SSON’s 2018 Shared Services for Higher Education conference brings together shared services leaders across all functions and maturity levels at institutes for higher learning to address opportunities and challenges in implementing and sustaining a SSO.  The event will explore tools and strategies to address the war on talent, continuous improvements (CI), maximize employee productivity, and reduce operational costs — a roadmap of best practices, successes and lessons learned.

Chazey Partners is proud to be the partner and sponsor of the event this year again. We will be leading a two-hour long workshop which offers you strategic approaches, actionable tips, interactive discussions and recent case studies.

8:30am – 10:15am, April 23^rd, Monday, WORKSHOP A

DEVELOPING A SOUND, PERSUASIVE EVIDENCE-DRIVEN BUSINESS CASE FOR YOUR SHARED SERVICES START UPAND CONTINUED SUCCESS

While the private sector has been reaping the cost-savings rewards of shared services for decades, many higher education institutions are still skeptical on whether or not this model will work for them. If you are considering implementing a SSO, it is crucial that you understand how to develop a dynamic business case to secure buy-in from faculty and employees—to ensure that your shared services initiative doesn’t fail before implementation or during expansion.

Join us at this workshop to understand:

• Methodology for conducting a value assessment
• How that value assessment can be used to develop a SS roadmap or modify the existing plan
• Prioritizing the service delivery opportunity areas
• Is it ever too late to create a business case
• If you have already developed a business case when should you go back to review

Presenter:

• Phil Searle, Founder & CEO, Chazey Partners

For more details about the event, please visit the event website

MORE INFORMATION ON BUSINESS CASE

• Chazey Partners’ Business Case solution
• 7 Pointers to a Successful Business Case
• Why Shared Services often still Falters at the Gate?

Craig Ackerman, Global Head of Robotic Process Automation (RPA) of Chazey Partners was recently invited to conduct a Process Selection Workshop at the USA RPA & Cognitive Congress 2018 organized by Kisaco Research.

The conference provided an excellent open platform for leading service delivery and automation professionals to discuss the benefits and opportunities of RPA technology, and the real-world challenges they’re facing in implementation.

Organizations continuously strive to achieve greater efficiencies and more streamlined operations as a matter of course, particularly with Shared Services. Robotic Process Automation (RPA) is the latest value driver to promise a quantum advance for Shared Services.  It introduces greater speed, efficiency, standardization and accuracy and is well suited to automate repetitive, high volume, rules-based tasks.

At the event, Craig commented: “The trend in RPA is moving from ‘how to get started’ to ‘how to scale RPA for enterprise value’. Attendees are encouraged to think about transformation, not just projects, and to start with strategy and vision for their digital journeys. It is exciting to hear case studies from companies, large and small, as they discuss where they are going with RPA in 2018.”

RPA is being implemented in a broad range of industries, and it can be a game changer if it forms part of a broader transformation strategy, where all four success factors –  people/organization, process, client and technology – are taken into consideration. If your organization is constrained by repetitive manual processes, siloed business units and legacy systems, implementing RPA could enable you to unleash significant efficiency.

If you would like to gain a copy of the workshop slide deck, please leave your details at the contact us page.

About Chazey Partners Robotic Process Automation Solution capabilities

Our Robotic Process Automation services include:

• Robotic Process Automation Assessment and Roadmap
• Proof of Concept
• Vendor Selection
• RPA Design, Build, Deployment and Maintenance

If you wish to talk with Chazey about launching your RPA implementation journey, overcoming your RPA planning anxieties or scaling RPA for enterprise value, please contact us today.

About Chazey Partners

Chazey Partners is a practitioners-led global management advisory business.  We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through Business Transformation, Shared Services & Outsourcing, Technology Enablement, Process Enhancement and Corporate Strategy Optimization. We pride ourselves in having built, operated and turned around some of the world’s most highly commended and ground breaking Shared Services Organizations, and for implementing many highly successful multi-sourced (shared services and outsourced) service delivery solutions. Over the last nearly 12 years, Chazey Partners has delivered numerous programs globally, in the US and Canada, Latin America, Europe and the Middle East, and in Asia-Pacific.

Our experience covers both Private and Public Sectors, providing expertise across a wide spectrum of business functions, including Finance, HR, IT, Procurement and Customer Operations. For more information, please visit our website at chazeypartners.com

Chazey Partners is proud to be invited and present at the USA RPA & Cognitive Congress 2018 organized by Kisaco Research.   The event is taking place on Jan 17-18, 2018 in Dallas.  Companies of varying industry sectors, leading service delivery and automation professionals will be joining the event to discuss the benefits and opportunities of RPA technology, and the real-world challenges they’re facing in implementation.

Chazey Partners will be leading a workshop at the event.  The details are as follows:

PROCESS SELECTION 101

• How to assess opportunities for automation across the business, and identify low-hanging fruit.
• How to identify what you ‘should’ automate, rather than what you ‘can’.
• Assessing whether to hit the ground running with an imperfect solution, or wait and go with a more robust solution.
• Choosing a process for a PoC/Pilot. Identifying the quick and easy wins.
• Deciding between ‘attended’ and ‘unattended’ RPA for your processes.
• Determining whether to draft external help or build your own internal capability form scratch.

If you would like to access to Chazey’s presentation material at the event, please email sarahye@chazeypartners.com

Chazey Partners, a specialist global management consulting firm, is pleased to introduce the Shared Services Diploma credited by University of CEMA (UCEMA) Argentina. Chazey Partners and other leading consulting organizations including Accenture, PWC and BDO, led the development of the diploma criteria.  The program is a professional qualification aimed at people working in the regional and global shared services and outsourcing functions.  The course begins on March 24^th 2018 and ends on July 4^th 2018.

“Shared Services” is a delivery model for the effective and efficient delivery of non-core services to the business.  Over the past decades, this model has grown enormously and evolved into new areas becoming a strategic asset for organizations. In response to growing market demand, UCEMA launched this new Shared Services qualification to address multi-level learning needs and provide enhanced capabilities and curriculumn for both individuals and organizations. It is suitable for any organization that is either in the exploration phase or at a matured stage of Shared Services implementation.

Phil Searle, Founder and CEO of Chazey Partners commented: “I am delighted that UCEMA has introduced this diploma specifically for shared services.  Being a shared services practitioner for more than two decades, I have witnessed how the industry has grown and entered a new era with the emerging trends that impact the traditional operating model.  Next generation organizations need to develop teams with right skill sets to embrace these changes.”

Esteban Carril, Managing Director of Chazey Partners Latin America commented: “I am very proud to be involved in the design of the course and look forward to delivering lectures with Chazey’s proven and test methodologies and best practices learned through implementations around the globe. This diploma will be extremely valuable for individuals to build relevant and practical skills accredited by a leading university in Latin America.”

As a co-leader of this diploma, Chazey Partners is offered with discounts for enrolment, please click the diploma web page to find out more.

For more information about this diploma, please visit its official website.

About Chazey Partners

Chazey Partners is a practitioners-led global management advisory business.  We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through Business Transformation, Shared Services & Outsourcing, Technology Enablement, Process Enhancement and Corporate Strategy Optimization. We pride ourselves in having built, operated and turned around some of the world’s most highly commended and ground breaking Shared Services Organizations, and for implementing many highly successful multi-sourced (shared services and outsourced) service delivery solutions. Over the last nearly 12 years, Chazey Partners has delivered numerous programs globally, in the US and Canada, Latin America, Europe and the Middle East, and in Asia-Pacific.

Our experience covers both Private and Public Sectors, providing expertise across a wide spectrum of business functions, including Finance, HR, IT, Procurement and Customer Operations. For more information, please visit our website at chazeypartners.com

Chazey Partners is proud to sponsor and present at the Shared Services for Higher Education & Government being held November 29th to December 1st in Washington D.C.  During this event, Chazey Partner will deliver a workshop session and chair a pre-conference focus day.

Rethinking the Role of Consultants and Advisory Firms in Shared Services Implementation

Given the complexity, and heightened regulatory environment, faced by higher education and government entities, consultancies can be a great resource for navigating these challenges, especially within a limited timeframe. There is a misconception that advisory counsel represents only “all-inclusive” packages that foist cookie-cutter SS models on their clients.  Join this workshop if you’re interested in more of an a la carte approach, or would like to learn when and how to leverage advisory firms for select phases of your implementation.

Download the workshop presentation deck.

Download Chairman’s Welcome – Main Conference – Day 1.

Download Chairman Thoughts for the Workshop Day.

Download the case study  – The Power of Virtual Shared Services – Iowa University.

Phil Searle, CEO & Founder of Chazey Partners recently presented at the 2017 California Higher Education Collaborative (CHEC) Conference (a collaborative event across the three California State public higher education systems – University of California, California State and California Community Colleges), where Shared Services was one of the key topics.

The trend towards leveraging shared services in higher education continues, but the pace differs greatly between systems and individual institutions.  There are a growing number of successful shared services implementation examples in higher education, both in California and across the United States.  But it is also still very clear that there is no “one-size-fits-all” approach to implementing and growing shared services in higher education and there are often significant barriers to overcome.  These barriers are absolutely surmountable, but must be identified, understood, planned for and addressed appropriately in each instance.

After the event, Phil commented: “Managed and implemented properly, a shared services project involves four critical success factors – people/organization, process, client (internal and external), and technology.  These four success factors are each important, and need to integrate and come together to enable success, accountability and to ensure continuous improvement.  The move towards shared services must also be supported by a strong institutional mission, clear vision and leadership buy-in and support.”

Phil has also shared with the audience s a series of interviews and presentations on Chazey’s website focused on Unlocking Operational Efficiencies in Higher Education Through Transformational Change. The series includes a broad range of higher education and public sector experts sharing best practices, strategies and case studies.  All the sessions are available for complementary viewing.

To gain access to Chazey’s presentation from this conference, click “Shared Services – Your Clients Is What Ultimately Matters”

Chazey Partners, a global management consulting firm specialising in shared services, business transformation and technology enablement, is proud to announce the appointment of Ivan Carrillo-Araque as Regional Director, Europe.

For more than a decade, Chazey has been working with many clients in the region on various engagements, from business case through design, and on to implementation of more efficient and effective back office service delivery operations.

Building on Chazey’s successful track record in Europe, Ivan will lead the team to further expand the operation and ensure excellence in project delivery in Europe, including supporting the growth of our Robotic Process Automation practice.  Ivan brings over 15 years’ experience in shared services, business transformation, operational efficiency and continuous improvement to this role. Prior to joining Chazey Partners, Ivan held various management positions at a number of multinationals, as well as project management positions in international consulting firms.  He has worked in the Americas (North and South), Europe and Africa.  Ivan is based in Munich, Germany, and speaks Spanish, English, Portuguese, French and German.

“In keeping with our unique value proposition at Chazey, Ivan brings a practitioner’s experience to his role, which will further benefit our clients in Europe” said Phil Searle, CEO of Chazey Partners.  “He will also play an integral role in our newly established Global Centre of Expertise for Robotic Process Automation (RPA) based in Europe to expand our RPA service offerings.  I look forward to working with Ivan to significantly grow our business in Europe”.

Click here to view more details on Chazey Partners’ clients and service offerings in the region.

To contact Ivan, please email ivancarrillo@chazeypartners.com.

About Chazey Partners

Chazey Partners is a practitioners-led global management advisory business.  We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through Business Transformation, Shared Services & Outsourcing, Technology Enablement, Process Enhancement and Corporate Strategy Optimisation. We pride ourselves in having built, operated and turned around some of the world’s most highly commended and ground-breaking Shared Services Organisations, and for implementing many highly successful multi-sourced delivery solutions. Over the last decade plus, we have delivered numerous programmes globally, in the US, Canada, UK, Ireland, Continental Europe, Eastern Europe, Latin America and Asia-Pacific.

Our experience covers both Private and Public Sectors, providing expertise in a wide spectrum of business functions, including Finance, HR, IT and Procurement.