Shared Services/GBS

by Esteban, Chuy & Alejandro: [team_members img_src_1="http://chazeypartners.com/wp-content/uploads/2022/09/Screenshot-2021-10-06-at-13.01.43-940...

By Phil Searle, CEO and Founder, Chazey Partners Global Business Services is an extension of functional Shared Services and Outsourcing Service...

Para entender esta importancia primero se debe aclarar el concepto de Centro de Servicios Compartidos y Change Management Un Centro de Servicios ...

By Esteban Carril, Principal, Latin America, Chazey Partners En estos tiempos sin precedentes, sería raro pensar en una organización de Finan...

By Emer O’Kelly, Regional Director of Europe, Chazey Partners The Finance operating model is evolving at a faster pace than ever before, supp...

Download the Article in PDF Los modelos de Servicios Compartidos y GBS han sido muy exitosos en América Latina en los últimos 20 años y su adopc...

[person_shout img_src="https://chazeypartners.com/wp-content/uploads/2021/02/p_searle-bw.webp" email="philsearle@chazeypartners.com" author="By Phil Se...

The Evolution Journey, the Impact of COVID-19, Automation and Digitalization, Virtual Shared Services, Future of Work, Next Generation … Where Are W...

[Note: this blog is an expanded commentary to that which can be found in SSON’s report “The State of Shared Services & Outsourcing Industry 20...

Organizations constantly strive to achieve greater efficiencies and more streamlined operations, particularly within Shared Services and Global Busine...

INTRODUCTION – BUSINESS CONTINUITY PLAN The Covid-19 pandemic has required many businesses to blow the dust off their business continuity plans and...

INTRODUCTION Higher education institutions have been feeling the financial squeeze for many years, and the Covid-19 crisis has added significant new ...

Shared Services: Changing Faster Than Ever! The ongoing changes in innovation, analysis, process and automation of the shared services industry have ...

Over the past few years, as Shared Services management thinking as well as the awareness of the value of data analytics has evolved, there is now a mo...

Global Process Ownership (GPO) is a leading practice in which one owner is assigned oversight for each of the in scope end-to-end processes, covering ...

You know what shared services can do, but do you know what an award-winning shared services center looked like back in 2005? 13 years ago, in the v...

Robotic Process Automation (RPA) has become the latest proposition to promise a quantum advance for Shared Services. It introduces greater speed, ef...

Over many years, the Shared Services model has proven to be an effective means of delivering standardized, high quality and cost-effective business su...

If you are considering implementing a SSO or expanding your existing SSO, it is crucial that you understand how to develop a dynamic business case to ...

Today, Shared Services Organizations (SSOs) are relying on interactive and two-way Service Partnership Agreements to lead the way. A successful cli...

When considering moving further down the path of shared services,  we recommend exploring 3 key aspects of shared services optimization – Assessmen...

Shared services has been widely recognized for many years as being a very effective way to achieve the triple benefit of lower costs, improved service...

Often the reason that certain shared services are performing sub-optimally is due to the lack of focus on the needs of the client.  Sustainable succe...

First and foremost, the integration of Statutory and Tax Compliance into shared services is normally considered only when an organization’s existing...

While the Shared Services model has now cemented its reputation as delivering higher quality, lower cost, and improved control, many implementations s...

When Is Shared Services Not Really Shared Services? This may seem like an obvious answer, but the question is a critical one when looking at shared se...

If you are a small and mid-size company you may ask: Does size matter when it comes to success with Shared Services? Don’t you need to be a ...

How do you adopt state-of-art performance measurement tools to ensure your Shared Services’ performance is measured effectively? An approach that en...

Before we talk about Shared Services Business Case and Roadmap, let’s take a look at the main reasons that a Shared Services initiative fails. On se...

The decision making process of where to locate your Shared Service Center is not straightforward.  The optimum answer is very much dependent on your ...

  Your Shared Services is stablized, the technology is fully implemented, and the post-transition support teams have returend to their home de...

One of our clients, a leading global automotive supplier with operations across Europe, was struggling with fragmented Finance processes that inhibite...

For any shared services projects, if you don’t plan properly, your project stands on weak legs. That goes for pretty much anything but especially fo...

Many practitioners operating a Shared Services do not have formal agreements to guide their relationships with clients, especially when these are inte...

Over the past few years, although the Shared Services model has shown itself effective in delivering standardized, cost-effective, and consistent supp...

The ultimate goal of a Shared Services transformation is to engage employees and encourage them to adopt a new way of doing their jobs. With surveys s...

While industry reports seem to indicate the Shared Services model is widely recognized and applied, in truth, only a small segment of the total potent...

Organizations that have chosen to work towards leading practice back office operations need to start by making a key decision about how to source serv...