Chazey Partners Executives to Lead a Workshop on Intelligent Automation Initiatives CoE at a Leading Shared Services and Outsourcing Event

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), will be hosting a pre-conference workshop, at 2018 Shared Services & Outsourcing Week Orlando on March 19. Craig Ackerman, Global Head of RPA at Chazey, will discuss the capabilities of RPA in the shared services industry, provide details on how to determine If & When an Intelligent Automation (IA) initiatives might be ready for a Center of Excellence (CoE).

RPA is a software solution, commonly referred to as “bots”, which mimic or automate tasks normally performed by humans interacting with data between systems. As organizations continuously to strive to achieve greater efficiencies and more streamlined, RPA has become the latest proposition to promise a quantum advance particularly for Shared Services. Over the years a good number of a PRA software providers having emerged with an ongoing influx of new entrants and integrated implementation partners.  Organizations have started to embrace RPA in a more informed way and the conversations around it have progressed from “how do we get started?” to “how do we scale IA for enterprise value?” However, many organizations are still implementing RPA /IA as siloed projects rather than as part of a broader transformation, guided by a digital strategy and vision and supported by an enabling infrastructure.

Craig will lead a workshop focused on RPA transformation roadmap and determining If & When an Intelligent Automation (IA) initiatives might be ready for a Center of Excellence (CoE) during the pre-conference workshop at Shared Services & Outsourcing Week Orlando conference. The two-hour workshop will explore matters as assessing IA program’s envisioned short and long-term objectives, evaluating IA program’s scope, human capital and IT infrastructure capabilities, and regulations that organizations must keep top of mind.

“As with any change, implementing RPA still needs proper planning, engagement  with  key  stakeholders,  clear  management  of  change  and  human resources, all supported by new operating models and frameworks in order to function optimally”, said Craig Ackerman of Chazey Partners, “With more than a decade of experience in implementing and optimizing shared services operations via technology enablement around the world for leading global enterprises, we understand the levers that need to be pulled to not only successfully deploy RPA in shared services, but also ensure it’s delivering meaningful business impact”.

SSON’s 22^nd Annual Shared Services & Outsourcing Week is regarded as THE world’s largest and longest running event for Shared Services, Outsourcing, Transformation & GBS professionals.  The conference will be taking place March 19 – 22 in Orlando, gathering hundreds of executives to explore the future trends of shared services and embrace innovative.

For more information on Chazey’s workshop at the event, click the event page.