Alicorp is a consumer goods company, leader in the Peruvian market with industrial operations in six countries of Latin America. Chazey Partners was engaged to lead the implementation of an end-to-end multifunctional Shared Services for Alicorp to support its operations in Peru, Ecuador, Bolivia, Argentina and Chile. The project started with a comprehensive assessment to determine what activities could potentially be moved to a Shared Services solution and a business case that supports the operative model proposed. Chazey Partners then led the implementation of its multifunctional Shared Service center in Lima Peru. The new SSC employs more than 200 employees, and the scope of processes includes Finance, Taxes, Human Resources and Customer Service.
“Despite the challenges posted by pandemic, the team has focused, delivered and excelled! The project has effectively applied Chazey’s proven and tested methodologies on Shared Services planning, design, build and stabilization.”, commented Esteban Carril, principal of Chazey Partners Latin America.
Below is the testimonial from Alicorp’s Shared Services Director, Alvaro Quesada Solano.
“My experience working with Chazey Partners has been a journey of excellence, commitment, relationships and results. They have been a very strong partner in the design, implementation and deployment of the first stage of the Alicorp Shared Service Center. In about one year we were able to go live with the core Financial-Accounting and HR Functions of the Center, providing support to more than 7 countries from our base in Perú. In the middle of the COVID pandemic with all the challenges and restrictions that it brought, we worked with Chazey to centralize the operations from Bolivia, completing this process 100% remotely, re-designing the ways on how we centralized operations before and leveraging the technology in this virtual environment. The quality of their team, their experience, the deep engagement they bring to the process and the way they connect with all the people they interact with, makes the Chazey team a fantastic partner to work with.”
For more information about the project, please click Alicorp multifunctional shared services implementation.
About Chazey Partners
Chazey Partners is a practitioners-led global management consulting firm supporting Shared Services, Business Transformation and Intelligent Automation. Chazey Partners’ Automation Methodology can support all phases of your automation transformation to ensure an appropriate strategy and program for delivering tangible, lasting benefits and return on investment.
We pride ourselves in helping businesses and public sector organizations achieve operational excellence in the delivery of mission-critical business services; including Finance, HR, IT, Procurement, Facilities Management, Customer Helpdesk, and many other support services. For over 14 years, Chazey Partners has helped our clients implement successful service delivery solutions in the US & Canada, Latin America, Europe, Middle East, Africa, Oceania and Asia. Leverage our experience for your success. For additional information please visit us at www.chazeypartners.com.