Shared Services & Outsourcing Week Conference September 16 – 19, 2024 | Houston, TX

11:00 am – 12:30 pm  Unleashing Digital Transformation to Revolutionlize Operations and Deliver Value-Added Services

Explore the transformative potential of digital fluidity within Shared Services/Global Business Services (SSC/GBS) to revolutionize operations and deliver value-added services. Discover how intelligent automation, digital support functions, and Business Intelligence orchestration are reshaping service delivery models, driving cost reduction, and scaling technology for an optimized end-to-end journey.

• Boost efficiency by using intelligent automation to streamline processes.
• Cut costs and scale technology by evolving service delivery models through digital transformation.
• Optimize operations and improve services with digital support functions

Speakers – Lee Coulter, Global Head of Transformation, Chazey Partners