Intelligent Automation Week | Dallas | June 24 – June 26

Ever wondered about the profound impact of embracing digital fluidity in the evolution of SSC/GBS? Brace yourself, as reality is closer than you think. Automation has not just found a place; it’s orchestrating a strategic transformation and is reshaping operations to deliver value-added services with a focus on data access and analysis. Imagine this seamless orchestration unfolding across your entire enterprise through a visionary Center of Excellence. Picture it as a key player, effortlessly scaling intelligent automation and revolutionizing operations from front to back offices.

In this session, topics of discussions will include:

• Understanding where to start: benchmarks, operating model, and tech landscape
• Evolving op model and technology together
• Measuring success, overcoming resistance and creating support
• Common challenges
• Top tips from your table