Shared Services & Outsourcing Week Conference

March 24 – 27, 2025 | Orlando, FL

Big Idea Stage

Join us on Cytel’s HR transformation journey from discovery and roadmap, through to realization of a new future-ready operating model supported by a new cloud-based human capital management system.

Cytel HR had not scaled effectively with the growing organization.  The result was skilled people being limited by the constraints of process, technology, and organizational structures that were siloed, reliant on generalists, and lacking in strategic capacity.  Technology was in place but not optimized and not well maintained.  HR processes were often inefficient, varied by region, and dependent on individuals and manual workarounds.

In this insightful session, you will have the opportunity to hear from a multinational, clinical research company sharing its firsthand experience.

The discussion will guide us through the pivotal steps that led to the development of the Roadmap for HR Transformation, implementation of Oracle Fusion Cloud Human Capital Management, and achievement of a new scalable, future-ready Operating Model.

Key topics to be covered include:

• Roadmap for HR Transformation
• The final chosen Operating Model for Cytel
• HR Technology: Revitalize or replace?
• Synergizing People & Systems
• Program Management across Op Model and Systems Lessons learned

Speakers:

Sarah Sardella
Vice President,
Total Rewards & HR Business Partnering, Cytel

Alex Douglas
Vice President,
System Integration, Chazey Partners