Business Transformation World Summit 2026

January 26, 2026 – January 28, 2026
Hyatt Regency Miami, SE 2nd St, Miami, Florida, US, 33131

Workshop by Chazey Partners

Monday, January 26th 11:00 AM – 12:20 PM

OPERATIONS TRANSFORMATION IN THE AGE OF AI

AI is here, it’s real, and it’s reshaping how operations run, learn, and scale. Yet most organizations struggle with how and where to apply AI in their operations.

This workshop cuts through the hype to reveal how enterprise operations are shifting from ERP and RPA to tailored AI-driven workflows that continuously learn and improve. You’ll walk away with clear and practical insight into transforming operations across Finance and HR with this new paradigm.

Key takeaways:

• Explore how enterprise operations are evolving from ERP to ERP+ to customized AI-driven platforms that modernize processes without disrupting legacy systems.
• Discover how intelligent automation and AI agents are transforming back-office operations from rule-based processes to intelligent, event-driven systems that act autonomously in the background.
• Learn how AI orchestration can integrate modular AI components to achieve end-to-end automation that goes beyond fragmented, prompt-based interactions
• Understand how Agentic AI fits into your transformation roadmap, helping reimagine processes beyond traditional linear models, with examples from back-office operations.

Speakers:

Chas Moore
Executive Partner -Transformation,
Chazey Partners

Greg Asher
Lumi AI Developer,
Chazey Partners