First Data - Chazey Partners

First Data

First Data Shared Services Project

First Data is a global financial services company headquartered in Atlanta, Georgia, serving clients in 118 countries, with services in three segments, Global Business Solutions (GBS), Global Financial Solutions (GFS) and Network and Security Services (NSS).

Chazey Partners performed a detailed assessment exercise focused on the entire Finance Organization in EMEA and also gathered Activity Based Analysis data for its global Finance Organization.  Detailed comparisons were then made to external benchmarks to identify areas of opportunity from a structural basis and also efficiency opportunities.  This information, combined with stakeholder interviews and subject matter expert workshops, was used to identify a new operating structure to provide services for First Data’s EMEA operations in Accounting and Finance. Work has progressed through the Design phase of the project and then the Build phase.  The new structure will utilize a mixture of Governance, Business Partnering, Shared Services and Center of Expertise (Professional and Technical) staff.

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