Smarter Nearshore Delivery for Today’s Enterprise

Transformation is the Foundation

Where traditional BPOs focus on transaction processing and scale, FlexBPO is designed to evolve with your business.Chazey integrates transformation from the outset, improving processes, strengthening operational control, and building agility into every engagement.

Collaborative by Design

FlexBPO combines the strategic control of a captive center with the scalability and operational efficiency of a traditional BPO. This unique model empowers clients to retain oversight over critical processes, talent, and culture, while benefiting from flexible engagement models, optimized costs, and accelerated time-to-value. It’s the best of both worlds: your extended team, your way, without the complexity of building and managing your own captive operations.

Nearshore. Onshore. On Point.

FlexBPO’s flexible, location-agnostic model adapts to strategic needs:

• Nearshore: Establishing delivery centers across Latin America for past 20 years. Providing access to skilled talent, aligned to U.S. time zones for higher engagement and lower friction.
• Onshore: For context-heavy or regulated work, local delivery brings proximity, compliance, and greater control.
• On Point: Regardless of location, FlexBPO aligns people, process, and technology to deliver measurable value.

Cost Transparency & Predictable Outcomes

FlexBPO’s engagement model delivers full cost transparency and outcome-driven pricing, giving clients complete control over budgets and performance expectations. With clearly defined SLAs and no hidden charges, our partners gain financial predictability, reduced risk, and a consistent delivery framework that supports long-term operational success.