Monica Avila

Senior Project Manager

Monica joined Chazey Partners in 2016 as IT Business Process Integrator leading the technology landscape for Latin America, since 2019 she is responsible for managing transformation and shared services implementation projects as Project Manager. Monica has more than 14 years of Business Process Management and Shared Services experience from different industries. She has led multidisciplinary and multinational teams.

Her experience includes the design, automation of processes and BPM implementations; optimization and migration of Shared Services Centers, processes optimization and cost reduction initiatives in IT, Contact Center, HRM, Maintain Facilities and Accounts Payable processes. Prior Chazey she worked in different projects such as Senior Process Consultant and Project Manager for companies like Ecopetrol, Alfa Group, Colombian Institute of Credit and Technical Studies Abroad, General Command of Military Colombian Forces; as well as BPM Lecturer and instructor for several Colombian Universities.

Monica finished her studies as Systems and Telecommunications Engineer at Sergio Arboleda University and has a Master´s degree in Management and Information Technologies from Externado University. Certified in ISO9001, Six Sigma, BPM, RPA and COBIT 4.0. Monica enjoys working out and doing functional training, which is her way to escapes from the day-to-day worries.