11:00 am – 12:30 pm Unleashing Digital Transformation to Revolutionlize Operations and Deliver Value-Added Services
Explore the transformative potential of digital fluidity within Shared Services/Global Business Services (SSC/GBS) to revolutionize operations and deliver value-added services. Discover how intelligent automation, digital support functions, and Business Intelligence orchestration are reshaping service delivery models, driving cost reduction, and scaling technology for an optimized end-to-end journey.
Speakers – Lee Coulter, Global Head of Transformation, Chazey Partners