In the dynamic landscape of shared services, the past two decades have witnessed remarkable evolution—from outsourcing to GBS, embracing automation and digital transformation. The last three years, marked by unprecedented challenges, saw the industry not just adapt but thrive. Remote work, once inconceivable, became a reality without compromising productivity. This transformation catapulted shared services into a vital pillar of corporate strategy, accelerating the industry’s digitalization journey.
As we gaze into 2024, GBS organizations are ushering in a new era. It’s about elevating the people strategy, infusing purpose and trust, navigating the realms of AI and Generative AI, and fortifying sustainability as a core value. Join us on this transformative journey, where innovation meets purpose, and where your GBS excellence truly takes flight.
Learn more about SSOW here: https://www.ssonetwork.com/events-ssoweek