What Is Robotic Process Automation & Intelligent Automation

service-iamge ai-technology-brain-background

Robotic Process Automation or RPA means the application of technology that enables computer software to partially or fully automate human activities that are manual, repetitive and rules based. The frequently used term ‘robot’ is slightly misleading…in simplest terms, RPA is automation software, not shiny robots. Bots interpret, trigger responses and communicate with other systems in order to perform a vast variety of repetitive tasks. Bots transact in any IT application or website in the same way a human would, click by click, once “trained” on what steps to follow.

Intelligent Automation (IA) is an emerging set of new technologies that combines fundamental process redesign with advanced automation techniques utilizing Robotic Process Automation, Machine Learning, Natural Language Processing, and Artificial Intelligence. It is a suite of business-process improvements and next-generation tools that assists the knowledge worker by removing repetitive, replicable, and routine tasks. And it can radically improve customer journeys by simplifying interactions and speeding up processes.


What Can We Do for You?

background-image-layer background-image-layer

RPA Guide for Beginners

Take a deep dive into Shared Services Definition, RPA Benefits, End-to-End RPA Implementation 5 Pillars, and more.

Read More

5 Core Pillars to Launch, Scale and Maintain Your RPA

  • Why Shared Services still falters at the gate?
  • 3 key aspects of shared services optimization
  • 9 critical components to a robust Client Interaction Framework
  • Global Business Transformation: Transformation drive and digital enabler 2018
  • 2021 state of the global shared services market report
  • Top Three Trends facing shared services in 2021

5 Core Pillars to Launch, Scale and Maintain Your RPA