Latin American Shared Services & Outsourcing Week Conference October 21 – 23, 2024 | San José, Costa Rica
August 28, 2024

Latin American Shared Services & Outsourcing Week Conference October 21 – 23, 2024 | San José, Costa Rica

12:30 pm – 2:00 pm – Using Business Intelligence Automation to Scale your Shared Services Operating Model Across Functions
Hola! Most SSC/GBS C-level executives who attend SSON LATAM events define themselves as looking after an Onshore Captive operating model. They want to optimize the orchestration between human and bot workforces to expand the scope of their operating model and attract talent. Such an automation strategy provides near real-time metrics for better decision-making across functions so they can hit their difficult KPIs and provide a higher return of investment.

Join this workshop to discuss:

  • Adding automation to manual processes
  • Scaling intelligent automation across support functions
  • Orchestrating Business Intelligence automation with the workforce
  • Integrating your operating model

Walk away with business intelligence automation to expand the scope of your operating model. Gracias!

Speakers:

Esteban Carril – Managing Director LATAMChazey Partners

Chuy Michel – VP – Intelligent AutomationChazey Partners