Coca-Cola European Partners

Coca-Cola European Partners (formerly Coca-Cola Enterprises, Inc.) is the one of the largest independent Coca-Cola bottlers, serving 170 million customers across 7 countries in Western Europe with net sales in 2012 of $8.1 billion. CCE have embarked upon a major Business Transformation for the development of a Captive Finance Shared Service Center (SSC), in Sofia, to support all of its European operations.

At the end of 2011 Chazey Partners was engaged by Coca-Cola Enterprises (CCE) for the completion of a detailed Business Case and Implementation Plan for the potential establishment of a new, greenfield, Shared Services Center (SSC) and a global Shared Services Organization and Operating Model, for Finance. Processes in scope included Procure-to-Pay, Order-to-Cash and Record-to-Report. After completion and approval of the Business Case in early 2012, Chazey Partners was then engaged in supporting the actual implementation of the new SSC in CCE’s chosen greenfield location of Sofia in Bulgaria.

The new Centre went live in February 2013 and deployments complete in early 2014. Countries that will be serviced by the new SSC include the UK, France, Belgium, Luxembourg, the Netherlands, Norway and Sweden.

“The value Chazey Partners brought to the project was extremely important in the early design and building stages. They provided guidance, expertise, know-how, and a proven methodology, allowing us to focus our resources on executing the project plan and on the best end result. Chazey helped guide us through a challenging transition while up-skilling our own team based on their expertise. Chazey was a great business partner in understanding the business environment and steering the project through the inevitable change management challenges in conjunction with the internal project team.”

Daniel Willoughby
Director Strategic Initiatives, Coca-Cola European Partners (Formerly Coca-Cola Enterprise)