Transformation in the Age of AI

By Beth Brown, Sally Fletcher and Lee Coulter

Learn how AI opens up new possibilities, the growing importance of effective transformation and function-specific operating models with impact.
Explore the vast opportunities within AI and how organizations must change to embrace them

Twenty years ago, transformation was a seldom used term except perhaps when talking about butterfly metamorphosis. As the pace of tech-fueled change has continued to accelerate seemingly without end, businesses are increasingly coming to understand that transformation needs to become a standard part of business. Consumers, routes to market, global supply, digital disruption, and AI are all responsible for the continuous pressure to adapt to new ways of working.

This brand-new report from SSON and Chazey Partners uncovers and simplifies the vast topic of transformation, and delves into how businesses must transform to be ready to embrace and survive the “Age of AI.” The report delves into the three types of transformation: operating model, digital and business process management, and the idiosyncrasies for perfecting all of them. All in all, it’s an essential handbook for those looking to go beyond mere process automation to an autonomous AI-enabled future.

By the end of the report, readers will discover:

• How AI opens up new possibilities
• The Growing Importance of Effective Transformation
• Function-Specific Operating Model Transformation for an AI Future
• Digital Transformation for AI Readiness
• Business Process Transformation for AI-Enabled Delivery