Higher Education institutions across the globe are finding more innovative approaches to streamline operation functions and processes to help support academic excellence. As in many

Since Robotic Process Automation (RPA) first emerged in service delivery operations, it continues to make strong advances and is rapidly expanding. Bots are clearly making

The fundamentals of Shared Services may not have changed, but everything else has: roles, expectations, technologies, talent needs, and more. As global events impact us

In the face of the global pandemic, many components of the Shared Services or Global Business Services (GBS) operating model have needed to be re-evaluated.

When moving along your intelligent automation journey, there are a range of technologies at your disposal, including Robotic Process Automation (RPA), Machine Learning (ML) and

For more than a decade, companies of all sizes across the globe, have worked to improve the value, effectiveness and efficiency of the HR function.

Robotic Process Automation in Higher Education Higher education institutions have been feeling the financial squeeze for many years, and the Covid-19 crisis has only added to this. As in many

A growing appetite for Robotic Process Automation (RPA)/Intelligent Automation (IA) brings with it its own set of challenges. Best practice and experience supports the assertion

Given the fast-paced, tech-driven and uncertain, inter-connected world we are living in, and rapidly shifting stakeholder demands and macro circumstances (economic, environmental, health, and political),

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