Agentic AI is redefining what’s possible in Shared Services and Global Business Services (GBS). Unlike traditional automation, agentic AI enables systems to reason, act autonomously, and collaborate across complex workflows.
In this session, you’ll learn:
What Agentic AI really means
Key differences between Agentic AI, standard AI, and RPA
Where Agentic AI fits within the Shared Services and GBS landscape
Real-world use cases showcasing how leading organizations optimize operations, reduce manual work, and scale decision-making with
