What is a Shared Services business case and why does your Shared Services initiative need a business case? At its most basic level, the business case describes a problem and proposes a solution. The solution will require a commitment of resources, so the business case justifies this business decision by outlining the change rationale and providing the costs and benefits.
At Chazey Partners, we recommend a leading practices business case. Not only will it provide the change rationale and a vehicle to achieve executive buy-in, but a leading practices business case will also provide a blue print for the solution through the comparison of as-is to the future state processes. We have helped a great number of organizations to develop this blueprint for their Shared Services and transformation initiatives.