Case Studies

Keep up to date

Thank You!


Dos Pinos


This case study video highlights how Dos Pinos successfully completed a multi-functional Shared Services implementation despite encountering many common challenges.

Continue Reading

City of Houston HR Transformation


This case study introduces the “burning platform” that drove City of Houston HR transformation from a decentralized model to shared services model, and takes us through the three phases of the transformation.

Continue Reading

CA Technologies


To further reduce cost and enhance service delivery, CA Technologies HR and its outsourcing partner have decided to consolidate three delivery centers into one (Manila). To guide this transition, CA Technologies set up an in-house transformation team based on the global HR Operations matrix team, involving the group in every discussion and review, culminating in the final agreement to move processes to Manila.

Continue Reading

TRW Automotive


The case study highlights TRW Shared Services’ global expansion journey and its winning strategy of shifting the Shared Services from a commodity to a strategic value driver.

Continue Reading

Coca-Cola Hellenic


The case study highlights how CCH has developed the Finance and human resources end-to-end Shared Services solution across 22 countries, and overcame the challenges along the entire implementation journey from Business Case through to Design/Build/Deploy/Stabilization plus expansion of scope.

Continue Reading

University of California, San Francisco


University of California San Francisco (UCSF) requested an independent assessment of its HR Shared Services (HRSS). The goal of the assessment was to provide all the information required to achieve executive buy-in and sign-off, and acted as an essential control mechanism for UCSF’s go-forward strategy.

Continue Reading

Scroll to Top