Shared Services Insights by Chazey Partners


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2nd July 2018

How is your shared services organization stacking up against an award-winning shared services center of 13 years ago?

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You know what shared services can do, but do you know what an award-winning shared services center looked like back in 2005? 13 years ago, in the very early days of Global Business Services, before large scale business process outsourcing  was being widely discussed at shared services events, and long before the start of the […]

17th June 2018

Advancing Your Shared Services with Robotic Process Automation

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Robotic Process Automation (RPA) has become the latest proposition to promise a quantum advance for Shared Services. It introduces greater speed, efficiency, standardization, and accuracy to the repetitive high volume rules based tasks.  However, as with all sound propositions the devil is in the details.  The key question for an organization falls back to a […]

22nd May 2018

Global Business Services – Transformation Driver & Digital Enabler

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Over many years, the Shared Services model has proven to be an effective means of delivering standardized, high quality and cost-effective business support services.  Leading practices Shared Services organizations have evolved the model into a more holistic, end-to-end, globalized and enterprise-wide support offering.  This has enabled the realization of even greater benefits, including tightly aligned […]

16th May 2018

Leading from the front – Chazey’s Award Winning Robotic Process Automation Solution

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While Robotic Process Automation (RPA) is still in the early stages of maturity, Chazey Partners believes it will change the landscape of process and service delivery across all organizational functions, in both the back office and front office.  Ultimately, every business unit, department, function, location, employee, supplier and customer will be impacted in some way […]

2nd May 2018

Developing a sound, persuasive evidence-driven business case for your shared services start up and continued success

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If you are considering implementing a SSO or expanding your existing SSO, it is crucial that you understand how to develop a dynamic business case to secure buy-in from faculty and employees to ensure that your shared services initiatives doesn’t fail before implementation or during expansion. We recently delivered a workshop at a Shared Services […]

23rd April 2018

7 Steps to Develop a Business Continuity Plan

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While there are many conflicting statistics about if and how long a business will stay afloat after it has experienced a disaster, one thing is certain, we are witnessing an increasing number of incidents from natural disasters, accidents, sabotage, power and energy disruptions, environmental disasters and cyber-attacks. Is your business prepared to weather one of […]

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