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How RPA is Different from Scripting and Macros

When asked if RPA can be likened to macros and scripts, replying “yes” is actually too simplistic an answer, and understates the significant additional value and potential from RPA vs “traditional” technology solutions, such as macros, scripts and similar technologies. Before RPA, similar …

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Beyond Traditional Shared Services – Global Business Services

Over the past few years, as Shared Services management thinking as well as the awareness of the value of data analytics has evolved, there is now a more pronounced demand for better quality data insights; increasingly globalized support strategy; and …

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More power through end-to-end global process ownership

Global Process Ownership (GPO) is a leading practice in which one owner is assigned oversight for each of the in scope end-to-end processes, covering end-to-end processes such as Order-to-Cash (O2C), Procure-to-Pay (P2P), Record-to-Report (R2R) and Hire-to-Retire (H2R). By targeting end-to-end …

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Expanding Robotic Process Automation in Shared Services Organizations across Latin America

Robotic Process Automation has become the latest proposition to promise a quantum advance for Shared Services.  It introduces greater speed, efficiency, standardization, and accuracy to repetitive, high-volume, rules-based tasks. According to SSON Analytics, only 8% of SSOs in Latin America have …

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BLOG: Robotic Process Automation Process Selection 101

Organizations continuously strive to achieve greater efficiencies and more streamlined operations as a matter of course, particularly with Shared Services.  Robotic Process Automation (RPA) is the latest value driver to promise a quantum advance for Shared Services.  It introduces greater …

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A deep dive into Center of Expertise for your RPA/IA programs

While Intelligent Automation (IA), and specifically Robotic Process Automation (RPA), are still in the early stages of development, roll-out and acceptance things are moving rapidly! Indeed, this new frontier of automation is primed to change the landscape of process and …

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