{"id":4464,"date":"2023-10-24T10:41:15","date_gmt":"2023-10-24T10:41:15","guid":{"rendered":"https:\/\/chazeypartners.wpenginepowered.com\/clients\/aeromexico\/"},"modified":"2025-07-03T15:14:25","modified_gmt":"2025-07-03T15:14:25","slug":"aeromexico","status":"publish","type":"clients","link":"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/","title":{"rendered":"Aeromexico"},"content":{"rendered":"<p>Grupo Aerom\u00e9xico SAB de CV es una empresa holding mexicana dedicada principalmente al transporte a\u00e9reo de pasajeros y carga. Ofrece una amplia red de destinos en M\u00e9xico, Estados Unidos, Europa, Centro y Sudam\u00e9rica, Asia y Canad\u00e1. Actualmente opera una flota de m\u00e1s de 110 aeronaves.<\/p>\n<p>La compa\u00f1\u00eda centra sus operaciones en el transporte de pasajeros \u2014incluyendo rutas regionales, nacionales e internacionales, as\u00ed como paquetes vacacionales\u2014 y en el transporte de carga, este \u00faltimo gestionado principalmente a trav\u00e9s de su filial Aerom\u00e9xico Cargo.<\/p>\n<p>Como parte de su transformaci\u00f3n digital, Aerom\u00e9xico implement\u00f3 una nueva plataforma tecnol\u00f3gica (Oracle) en todas sus subsidiarias, lo que permiti\u00f3 centralizar sus operaciones de back office (Finanzas, Recursos Humanos y Compras). Para este proyecto, la compa\u00f1\u00eda confi\u00f3 en Chazey Partners para dise\u00f1ar e implementar un nuevo Centro de Servicios Compartidos (CSC) con sede en la Ciudad de M\u00e9xico, encargado de brindar soporte tanto a las operaciones nacionales como internacionales.<\/p>\n<p>Este nuevo CSC cuenta con aproximadamente 200 colaboradores que atienden a todas las empresas del grupo (Aerom\u00e9xico, Aerom\u00e9xico Connect, AM Capacitaci\u00f3n, AM Servicios y AM Cargo), as\u00ed como a sus operaciones internacionales en Estados Unidos, Brasil, Centroam\u00e9rica, Europa y Sudam\u00e9rica.<\/p>\n<p>Para lograrlo, se desarrollaron las siguientes iniciativas:<\/p>\n<ul>\n<li>Elaboraci\u00f3n del Business Case, modelo operativo y plan de implementaci\u00f3n del CSC<\/li>\n<li>Dise\u00f1o de procesos de punta a punta (end-to-end) alineados con mejores pr\u00e1cticas<\/li>\n<li>Optimizaci\u00f3n del uso de Oracle, ampliando su funcionalidad e implementando habilitadores tecnol\u00f3gicos para mejorar la operaci\u00f3n y aumentar la productividad<\/li>\n<li>Definici\u00f3n y firma de Acuerdos de Nivel de Servicio (SLAs) e Indicadores Clave de Desempe\u00f1o (KPIs)<\/li>\n<li>An\u00e1lisis integral de competencias: descripciones de puesto, revisi\u00f3n de compensaciones y selecci\u00f3n del personal del CSC<\/li>\n<li>Definici\u00f3n del modelo de gobernanza para Servicios Compartidos (como entidad legal independiente o centro de costos)<\/li>\n<li>Redise\u00f1o organizacional del CSC<\/li>\n<li>Dise\u00f1o del modelo de distribuci\u00f3n de costos (Chargeback)<\/li>\n<\/ul>\n","protected":false},"featured_media":5704,"template":"","class_list":["post-4464","clients","type-clients","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aeromexico - Chazey Partners<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aeromexico - Chazey Partners\" \/>\n<meta property=\"og:description\" content=\"Grupo Aerom\u00e9xico SAB de CV es una empresa holding mexicana dedicada principalmente al transporte a\u00e9reo de pasajeros y carga. Ofrece una amplia red de destinos en M\u00e9xico, Estados Unidos, Europa, Centro y Sudam\u00e9rica, Asia y Canad\u00e1. Actualmente opera una flota de m\u00e1s de 110 aeronaves. La compa\u00f1\u00eda centra sus operaciones en el transporte de pasajeros &hellip; Sigue leyendo Aeromexico\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/\" \/>\n<meta property=\"og:site_name\" content=\"Chazey Partners\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-03T15:14:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chazeypartners.com\/wp-content\/uploads\/2023\/10\/areomexico-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"226\" \/>\n\t<meta property=\"og:image:height\" content=\"198\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/\",\"url\":\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/\",\"name\":\"Aeromexico - Chazey Partners\",\"isPartOf\":{\"@id\":\"https:\/\/chazeypartners.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/chazeypartners.com\/wp-content\/uploads\/2023\/10\/areomexico-logo.png\",\"datePublished\":\"2023-10-24T10:41:15+00:00\",\"dateModified\":\"2025-07-03T15:14:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/#primaryimage\",\"url\":\"https:\/\/chazeypartners.com\/wp-content\/uploads\/2023\/10\/areomexico-logo.png\",\"contentUrl\":\"https:\/\/chazeypartners.com\/wp-content\/uploads\/2023\/10\/areomexico-logo.png\",\"width\":226,\"height\":198},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\/\/chazeypartners.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Aeromexico\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/chazeypartners.com\/#website\",\"url\":\"https:\/\/chazeypartners.com\/\",\"name\":\"Chazey Partners\",\"description\":\"Chazey Partners, A Subsidiary Of QX Global Group, Is A Practitioner-Led Global Management Consulting And Advisory Services Firm.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/chazeypartners.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Aeromexico - Chazey Partners","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/chazeypartners.com\/es\/clients\/aeromexico\/","og_locale":"es_ES","og_type":"article","og_title":"Aeromexico - Chazey Partners","og_description":"Grupo Aerom\u00e9xico SAB de CV es una empresa holding mexicana dedicada principalmente al transporte a\u00e9reo de pasajeros y carga. 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