ISA an electric power company with five separate divisions, wanted to connect the business better. Beginning with Human Talent in 2018, ISAs SSC has now expanded to include Administration, Finance, and Procurement to achieve this.
The main objective of connecting better was to improve the strategic thinking of the organisation, by moving away from transaction processes. With the help and advice from Chazey Partners, they were able to select the most transactional tasks for their SSC, so employees could focus on higher value-added services instead.
Below is a testimonial from ISA about their multifunctional SCC:
“We want to continue leaving our mark, to continue innovating, evolving, transforming ourselves, that is why we now connect through our shared services center, which day by day works to make strategic what has been transactional until now.”
Chazey Partners Esteban Carril and Alejandro Macias who worked on the project, were delighted to receive the good news from ISA in the following video presented in Spanish:
For more information on this and other projects please visit Chazey Partners Latin American clients.
About Chazey Partners
Chazey Partners is a practitioners-led global management consulting firm supporting Robotic Process Automation, Business Transformation and Digital Transformation. Chazey Partners’ Automation Methodology can support all phases of your automation transformation. This will ensure an appropriate strategy and program, for delivering lasting benefits, and return on investment.
We pride ourselves in helping businesses and public sector organizations achieve operational excellence, in the delivery of mission-critical business services including: Finance, HR, IT, Procurement, Facilities Management, Customer Helpdesk, and many other support services.
For over 14 years, Chazey Partners has helped our clients implement successful service delivery solutions in the US & Canada, Latin America, Europe, Middle East, Africa, Oceania and Asia. Leverage our experience for your success. For additional information please visit us at www.chazeypartners.com